Privacy Policy
Effective Date: September 13, 2026
Introduction
Welcome to Wisku AI (wisku.ai). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for our AI creative studio, which uses multiple AI models to create images, remix references, edit with prompts, and turn stills into videos.
By using Wisku AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.
Information We Collect
1. Account Information
When you create an account on Wisku AI, we collect:
- Name: Your full name or username
- Email Address: For account verification, notifications, and communication
- Password: Encrypted and securely stored
- Profile Information: Optional profile details you choose to provide
2. Image and Video Creation Data
To provide our image generation, editing, and video creation services, we collect:
- Uploaded Reference Media: Images you upload for editing, generation, or animation, and video or audio references where supported by the selected model
- Prompts and Style Preferences: Text instructions, creative styles, and artistic approaches you provide for generation or editing
- Generation Parameters: Settings you configure, such as aspect ratio, resolution, video duration, and other options supported by the selected model
- Generation History: Records of your image generation, editing, and video creation activities
- AI Model Preferences: Your selected image and video models and related settings
- Generated Content: Images, videos, and other creative materials generated through our platform
3. Usage Information
We collect data about how you interact with Wisku AI:
- Feature Access: Which image editing, image generation, and video creation features you use
- Session Data: Time spent creating, frequency of use, and interaction patterns
- Performance Metrics: Speed and quality of AI processing for optimization
- Error Logs: Technical issues encountered to improve service reliability
- Platform Usage: Navigation patterns and feature engagement
4. Device and Technical Information
We automatically collect certain technical information:
- IP Address: Your device's Internet Protocol address
- Browser Type: Information about your web browser
- Device Information: Operating system, device model, and screen resolution
- Location Data: General geographic location (country/city level)
- Cookies and Tracking: Data collected through cookies and similar technologies
5. Payment and Billing Information
For subscription services, we collect:
- Payment Method: Credit card or payment provider details (processed securely through third-party payment processors)
- Billing Address: Required for payment processing
- Transaction History: Records of payments and subscription status
- Subscription Plan: Your selected pricing tier and renewal information
How We Use Your Information
AI Image and Video Creation Services
- Media Processing: To generate or edit images and create videos from your prompts and supported reference media
- Prompt and Reference Interpretation: To interpret your text instructions, visual references, and selected settings for the requested output
- Quality Improvement: To enhance the accuracy and speed of our AI algorithms
- Feature Development: To develop new image and video creation capabilities and improve existing tools
Service Delivery and Account Management
- Account Creation: To set up and maintain your Wisku AI account
- Authentication: To verify your identity and secure your account
- Feature Access: To provide appropriate access based on your subscription tier
- Usage Tracking: To monitor your credit balance and subscription status
Communication and Support
- Service Updates: To notify you about new features, improvements, and platform changes
- Customer Support: To respond to your inquiries and resolve technical issues
- Marketing: To send promotional materials and special offers (with your consent)
- Important Notices: To communicate critical information about your account or service changes
Platform Improvement
- Performance Optimization: To enhance the speed and reliability of image and video generation
- User Experience: To improve interface design and workflow efficiency
- Algorithm Training: To refine our AI models using aggregated and anonymized data
- Security Enhancement: To detect and prevent fraudulent activities and security threats
Data Sharing and Third-Party Services
Service Providers
We share data with trusted third-party service providers who assist in:
- Payment Processing: Secure handling of subscription payments (e.g., Stripe, PayPal)
- Cloud Storage: Storing uploaded reference media and generated content
- AI Infrastructure: Processing image generation, editing, and video creation requests through the selected AI models
- Analytics Services: Understanding usage patterns and performance metrics
- Email Services: Sending account notifications and communications
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Enforce our Terms of Service and protect our rights
- Prevent fraud, security threats, or illegal activities
- Protect the safety and rights of users and the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your options regarding your data.
Data Retention
We retain your information for as long as:
- Your account remains active
- Necessary to provide our services
- Required by law or for legitimate business purposes
- Needed to resolve disputes or enforce agreements
Image Data: Uploaded and generated images are retained based on your subscription plan. You can delete images at any time through your account settings.
Account Data: After account deletion, we retain minimal information as required by law (typically 30-90 days), then permanently delete your data.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit (SSL/TLS) and at rest
- Access Controls: Restricted access to personal data on a need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Protected servers and databases with monitoring
- Backup Systems: Regular backups to prevent data loss
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your generated images, videos, and project data
- Objection: Object to certain data processing activities
Privacy Controls
You can control your privacy through:
- Account Settings: Manage your profile, preferences, and privacy options
- Communication Preferences: Opt-out of marketing emails while retaining essential notifications
- Cookie Settings: Manage cookie preferences through your browser settings
- Data Deletion: Delete uploaded images and generation history at any time
How to Exercise Your Rights
To exercise these rights, contact us at:
Email: [email protected]
We will respond to your request within 30 days.
Cookies and Tracking Technologies
Wisku AI uses cookies and similar technologies to:
- Essential Cookies: Required for basic platform functionality and account access
- Performance Cookies: Monitor service performance and optimize user experience
- Analytics Cookies: Understand usage patterns and improve features
- Preference Cookies: Remember your settings and customization choices
You can control cookies through your browser settings, but disabling certain cookies may limit functionality.
Children's Privacy
Wisku AI is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will promptly delete it. Parents or guardians who believe their child has provided information should contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our data practices
- New features or services
- Legal or regulatory requirements
- Industry best practices
Notification: We will notify you of significant changes via email or prominent notice on our website. Continued use of Wisku AI after changes constitutes acceptance of the updated policy.
Version History: The effective date at the top of this policy indicates when it was last updated.
Third-Party Links
Wisku AI may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Website: wisku.ai
Email: [email protected]
By using Wisku AI, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Wisku AI with your creative projects!